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Frequently Asked Questions

Renovations include an initial phase of partial or total demolition of walls, flooring, necessary slabs, finishes, bathroom and kitchen fixtures, old appliances, and systems (electric, plumbing, gas, and heating), and a later phase where rubble is removed.

Renovation waste is placed in a special category and must be disposed of in an authorized landfill where the various types can be separated and possibly recycled.

Proper waste disposal is the responsibility of the property owner, regardless if they do so themselves or entrust a specialized company with the job. If daily waste disposal exceeds 30 kg. or 30 lt., a form must be filled out; if the amount is less, no paperwork is necessary. For special materials like eternit (asbestos), you must use the services of a specialized company in possession of authorized vehicles, licensing, and permission from the proper authorities to remove and dispose of dangerous waste.

National regulations require the following titles: C.I.L., C.I.L.A., S.C.I.A., D.I.A. and/or a Permesso di Costruire (Construction Permit). The required license presented to city authorities depends on the kind of renovation. The regulations also divide renovations into categories: routine maintenance, non-invasive redistribution of interior space, renovation via building, restoration and conservation, and new construction.

Routine maintenance includes: indoor and outdoor painting, new plaster, new plumbing, boiler replacement, and tile replacement. This type of renovation is considered “sans communication” but can be communicated to local authorities using a C.I.L., which is instead necessary in the case of external pavement replacement, temporary garden structures and solar panel installation.

Non-invasive redistribution of interior space changes the property’s layout, adding or removing bedrooms and/or bathrooms, or changing the location of the kitchen. A C.I.L.A., signed by a licensed technician, must be presented to the proper authorities, as well as a Comunicazione di Fine Lavori (notice of completion) and various amendments (if necessary). Renovation can begin the same day as the protocol presentation.

When changes are made to the property’s structure or height, the necessary title varies between S.C.I.A. and D.I.A.. When opening a doorway in a load-bearing wall, making room in the attic for a stairwell, or repairing a damaged roof, you must present a S.C.I.A. Renovation can begin the same day as the protocol presentation. In addition to a signed technical report, one must present a report to the Genio Civile.

If you want to create a window, transform a window into a door or viceversa, or expand your apartment’s floor plan (Piano Casa), you must present a D.I.A..

New construction requires a Construction Permit.

Economically speaking, yes. Glueing the new flooring to the old eliminates the need for demolition and waste disposal, as well as the possible replacement of the underlying screed, if verified not necessary. The possibility to glue new to old depends on the condition of the existing flooring, specifically, if it is firmly in place (no loose parts), and there are no significant differences in height throughout the space. Stone and marble (or similar) are the best surfaces for glueing, as they tend to be level and jointless. Terracotta, for example, tends to be uneven, and needs to be spread with self-leveling epoxy to create a base for the new flooring.

It is best to avoid glueing new flooring when other layers of flooring have already been glued, seeing as the interior’s overall height is lessened (a minimum living height of 2’70 m.), and can endanger the weight of the corresponding ceiling. It is essential to remember that when applying the new floor, the space’s doors (and main armored door, if necessary), must be adapted.

It is important to note that when a property undergoes total renovation (all systems, including electrical, plumbing, heating and gas), due to flooring ducts, we recommend the removal of all existent flooring and screed if the space is under 60 sq. m.; the costs of removing and replacing the screed in these cases is balanced by savings in masonry.

The decision to glue new flooring to the old is economically convenient if you have the right conditions!

“Keys in hand” refers to our package of services that complete your renovation: consultation, design, presentation of administrative documentation, and construction. Our clients have full access to our National sales contact for flooring, finishing, bathroom and kitchen fixtures, windows and doors, textiles, kitchens, wardrobes, etc.; they will receive competitive prices. They can also choose their suppliers on their own. Our clients receive a single referent throughout the renovation process, and this referent will manage work flow, construction teams, and ensure that each job is completed correctly; all services that make up our “keys in hand” package.

The €249,00 per sq. m. is based on the average renovation price per square meter over the past year. This prices includes all construction materials, including tubing and cables, as well as labor. The 10% VAT, sanitary fixtures, flooring, surface finishes, appliances, windows and doors, and furnishing are excluded from this price.

Walls are sanded to remove old plaster and/or level fresh wall ducts before painting, and are ready for painting after the use of a chemical treatment and sandpaper. Painting techniques vary: simple, applied, sponged, Venetian finish, etc. Every technique is different, but no matter which you choose, you must start with a clean slate, or better, a smooth wall to avoid condensation and mold build-up.

There are various ways to build new walls, and they depend on the wall’s function: load-bearing wall, simple wall or partition. External walls should always have a layer or insulation. Internal walls should always guarantee insulation and sound-proofing. Partitions should be reinforced with quality construction materials, including cement blocking, alpha panels, siporex panels or drywall. The former requires plaster to create a level surface, whereas the panels, once assembled, are ready to be painted. Sheets of drywall are fixed to steel tracks, and are also ready for surface treatment immediately after assembly.

The initial invoice requests payment before the fiscal invoice is sent to the supplier.

In general, as soon as the payment has been solicited by the initial invoice, and received, the fiscal invoice is issued.

The initial invoice has a separate assigned number than the fiscal one, but tax deductions are not always excluded, even when the pro forma invoice amount has been transferred.

All of this is due to the fact that once the initial invoice has been emitted and paid, the fiscal invoice must be issued (carrying reference to the initial invoice’s assigned number), allowing our clients to then take advantage of tax deductions.

All ordinary and exceptional maintenance renovation services for residential properties have the advantage of paying taxes reduced to 10%.

Ordinary maintenance refers to all services that integrate or upgrade your property’s structure and systems, including restructuring, cleaning and repainting, surface replacement, flooring repair and replacement, and additional lowered ceilings.

Exceptional maintenance includes all non-invasive changes made to your property’s structure, including those made to integrate new systems and technology, without changing the property’s spaces or overall dimensions (therefore altering the property type). These services include opening or closing a new doorway, new electrical or plumbing systems, reinforcing load-baring walls, and creating, eliminating or modifying dividing walls.

Another interesting advantage for home renovations is the tax reduction of all materials purchased from the company providing the services.

Any client who purchases renovation materials directly from the company providing their services instead of third parties, will receive a reduced rate of 10% taxes. The company will deduct the materials and services’ cost from from the invoice.

  • Flooring
  • Wall-coverings
  • Adhesives
  • Stucco
  • WC and bidet
  • WC seat
  • Faucets (bidet, sink, shower)
  • All shower structure components (base, walls and doors)
  • Shower drain
  • Shower rail or column
  • Geberit recessed wall box
  • Flush plate, mounted box
  • Sink, floating or pedestal
  • Siphon
  • Sink filter
  • Mirror


  • Highly isolation of interior spaces from exterior elements
  • Easy to clean
  • Resists aging
  • Resists hardening
  • Water resistant
  • No periodical maintenance


  • Resistance
  • Very lightweight
  • Mid-level temperature isolation
  • Weather resistant
  • No periodical maintenance

In accordance with the DM 37/08 (ex 46/90) legislation, property owners or users are required to use authorized companies (whose specialization and authorization must be included in the certificate) when installing, transforming, updating, and maintaining technological systems.

The authorized company you have selected will leave a Dichiarazione di Conformita’  (certificate of conformity) confirming that the work executed follows all current legislation. This certification will be essential to any future construction permits as well.

The Dichiarazione di Conformità must contain all of the company, client, and property owner’s demographic data, as well as the details of the property where the systems have been installed or updated. When the system’s performance levels exceed permitted limits, you must attach a project designed by a qualified technician whose authorization meets the specific competence required. This legislation reinforced a social and cultural change that has been taking hold in our country for a while now, where technical and technological development, as well as the role of safety and security, have produced the need for new and specific professionals who can further inform companies and individuals.

Construction sites are notoriously dangerous places, where daily safety practices and the continuing concentration of all involved is essential. Foremen, workers, technicians, suppliers, the clients, all the way to the S.O (Safety/Security Officer), appointed to ensure that daily activities are conducted according to health and safety legislation.

The Testo Unico sulla Sicurezza (D. Lgs. 81/08 e s.m.i.) legislation introduced innovative material to the previous version; construction workplace safety, regarding temporary sites or mobile ones (building construction and renovation ), received particular attention.

The most recent and important addition was the creation of defined roles, including detailed client involvement and officer involvement, as well as specific required documentation.

The client (any physical or legal body for which the work is being down) assumes a principal role by accepting a set of specific obligations. From here, the following managing roles are defined:

  • Supervisor: physical or legal body responsible for the design, execution and supervision of said execution on behalf of the client; within construction sites where more than one company is present, even non-simultaneously, the client appoints:
  • A CSP, or Coordinatore di Sicurezza durante Progettazione, is a physical or legal body assigned by the client and/or Supervisor to ensure continuing site safety;
  • A CSE, or Coordinatore di Sicurezza durante l’Esecuzione, is a physical or legal body assigned by the client and/or Supervisor to edit a plan for safety/security and coordination (Piano di Sicurezza e Coordinamento, PSC) and the corresponding work log (Fascicolo dell’Opera).

Every construction site must have the following dedicated documentation:

  • The Piano Operativo di Sicurezza (POS) is the executing company’s documentation concerning the current site;
  • The Piano di Sicurezza e Coordinamento (PSC) is necessary for any site where multiple companies work simultaneously or otherwise; the documentation coordinates safety and security measures that go beyond a simple list of precautions adherent to single construction sites, clearly coordinating individual and collective responsibilities of all parties involved. All of the construction site’s operational phases are to be described in detailed, highlighting any critical areas that require preemptive or reductive action to protect worker safety;
  • The Piano di Sicurezza Sostitutivo (PSS) is required for public construction where the PSC is not required; the PSS covers sites where only one company is operating, and regardless of circumstances, a safety plan is always necessary.
  • The Fascicolo dell’Opera (FO) documentation covers possible risks to workers, and should be considered for any additional operations not originally included in the work schedule.
  • The Test Unico legislation also redefined previous disciplines, adding a series of laws that require broader protection for anyone working in the construction field, giving all building sites an undeniable necessity of security.

In certain cases, using caution, flooring can be removed without damaging the screed. To save the screed, it must be verified that the existing flooring can be lifted without difficulty, and that underneath, it remains in good condition. Having removed the old flooring and verified the screed’s condition, a primer must be applied to ensure that the surface is perfectly even, ready for the new flooring.


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